We're Here to Help You Look & Feel Your Best
Have questions about appointment reservations, real-time live queue tokens, or partnering your salon with Ezee Cut? Reach out directly via phone, WhatsApp, email, or our office.
Direct Contact Channels
Choose the fastest way to connect with our team based on your inquiry.
Customer Care Hotline
Bookings, reschedule assistance, refunds, and real-time live queue status checks.
Salon Partner Desk
Onboarding inquiries, digital queue hardware displays, staff app training, and payouts.
Email Helpdesk
Detailed support tickets, enterprise integrations, marketing, or general feedback.
Registered Headquarters
Corporate Hub, Level 4, BKC, Mumbai, Maharashtra 400051
Send Us a Message
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Find Our Headquarters
Official Corporate Address
Corporate Hub, Level 4, BKC, Mumbai, Maharashtra 400051
Working & Reception Hours
Monday – Sunday: 9:00 AM – 9:00 PM IST
Visitor passes available at ground floor security reception
Transit & Parking
5 mins from BKC Metro • Visitor Valet Parking on Level B1
Live Queue Emergency?
Need real-time assistance with your active token?
You don't have to wait for an email. Speak directly to our Live Queue Operations control desk right now.
Dial Instant Helpdesk: +91 92644 44466Frequently Asked Questions
Find instant solutions to the most common customer and salon inquiries.
How do I reschedule or cancel my salon booking?
You can reschedule directly from your Customer Dashboard up to the salon’s cutoff window (usually 2–4 hours before). Click "Reschedule Booking" to choose any available stylist slot without penalty.
How does the Live Queue token tracking work?
When you join a queue, you receive a live digital token with estimated chair arrival time. The dashboard updates in real-time as customers ahead of you finish, so you only arrive when your chair is ready.
How can a salon owner partner with Ezee Cut?
We provide digital queue hardware, tablet apps, stylist commission calculators, and instant booking management with zero setup charges. Complete the onboarding form to get set up in 24 hours.
Ready to Experience Smarter Salon Visits?
Discover top verified salons near you, pick your preferred stylist, and skip crowded waiting rooms forever with Ezee Cut.